How to resolve the error that causes Quickbooks to crash?

Quickbooks crashing is a worrisome problem for small businesses and accounting professionals. Many Quickbooks users face this issue when they email the invoices. For example, when emailing an invoice to a customer or a client, they hit ok to email it and get the Quickbooks Com Error, after hitting OK again, the crash error again flashes on the screen. This is commonly occurring error and not just in emailing invoices but also in other transactions. Of course, it doesn’t feel good when you are using Quickbooks and information was not being saved. Nothing is possible except to click on the OK option on the hovering Crash Com Error message and momentarily close the Quickbooks. Imagine loosing information and you were not able to saved it, it causes you heavy feeling and not even sure what is the reason behind it.

What Causes Crash Com Error in QuickBooks Desktop?

  • Windows Components or other Microsoft components are either missing or damage.
  • QuickBooks is unable to communicate with the email service provider or the client.
  • One or more essential QuickBooks components are missing.
  • A virus or other third party software is obstructing the sync.
  • Essential QuickBooks components or files have been either deleted or damaged by a third party software.
  • Your system Firewall is blocking the QuickBooks communication process.

This error indicates that QuickBooks has detected corruption and can no longer access your data file or a section of your data file. There are several possible causes of the error. First, you may want to try and restart your computer and your database server to see if this resolves the error. If that doesn’t work, make sure QuickBooks is configured properly and the computer that hosts the data file is working properly.

Now that you know why QuickBooks Com Error Crash occurs, you can proceed to learn how to fix it. Here are the solutions you can try when this error appears on your QuickBooks Desktop.

Solution 1: Update your computer

Solution 2: Fine-tune your QuickBooks Desktop and Company File

Solution 3: QuickBooks form preferences

Solution 4: Repair and update Windows and Microsoft Office

Solution 5: Make exceptions for QuickBooks in your system Firewall

Solution 6: Bridging your Email Service / Client with QuickBooks Desktop

Solution 7: Run QuickBooks in compatibility mode

If you are unable to resolve the error using the basic troubleshooting steps mentioned above, your data file is most likely to be corrupted and will need to be repaired, just click


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